Statistics for "Customer reactions to staff empowerment: Moderators and mediators"

Title:

Customer reactions to staff empowerment: Moderators and mediators

Author(s):

Bradley, Graham Leslie;Sparks, Beverley

Date Last Updated:

Monday, January 1, 2001

Statistics are for the period between Thursday, February 1, 2007 and Saturday, September 5, 2015

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Overall Statistics

Brief Views Full Views Downloads Click Throughs
284 0 0 16

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Geographic Statistics

Country Brief Views Full Views Downloads Click Throughs
United States 160 0 0 4
Australia 77 0 0 4
France 16 0 0 7
Korea, Republic of 6 0 0 0
China 4 0 0 0
United Kingdom 3 0 0 0
Russian Federation 3 0 0 0
Denmark 2 0 0 0
Hong Kong 2 0 0 0
Japan 2 0 0 0
Austria 1 0 0 0
Germany 1 0 0 0
India 1 0 0 0
Spain 1 0 0 0
Europe 1 0 0 0
Indonesia 1 0 0 0
Cyprus 1 0 0 0
Italy 1 0 0 1

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Monthly statistics for the last twelve months

Month Brief Views Full Views Downloads Click Throughs
Sep 2015 1 0 0 0
Aug 2015 7 0 0 0
Jul 2015 6 0 0 2
Jun 2015 3 0 0 0
May 2015 8 0 0 0
Apr 2015 6 0 0 2
Mar 2015 9 0 0 1
Feb 2015 9 0 0 0
Jan 2015 2 0 0 2
Dec 2014 10 0 0 2
Nov 2014 8 0 0 1
Oct 2014 10 0 0 0
Sep 2014 1 0 0 1
Total 80 0 0 11

Definition of Terms

  • Brief View: Default publication record
  • Full View: Expanded publication details
  • Download: Attached file which has been opened
  • Click Through: Link to publisher's website which has been clicked