Statistics for "Customer reactions to staff empowerment: Moderators and mediators"

Title:

Customer reactions to staff empowerment: Moderators and mediators

Author(s):

Bradley, Graham Leslie;Sparks, Beverley

Date Last Updated:

Monday, January 1, 2001

Statistics are for the period between Thursday, February 1, 2007 and Sunday, February 14, 2016

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Overall Statistics

Brief Views Full Views Downloads Click Throughs
310 0 0 19

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Geographic Statistics

Country Brief Views Full Views Downloads Click Throughs
United States 175 0 0 4
Australia 79 0 0 4
France 21 0 0 10
China 7 0 0 0
Korea, Republic of 6 0 0 0
United Kingdom 4 0 0 0
Russian Federation 3 0 0 0
Denmark 2 0 0 0
Hong Kong 2 0 0 0
Italy 2 0 0 1
Japan 2 0 0 0
Austria 1 0 0 0
India 1 0 0 0
Germany 1 0 0 0
Spain 1 0 0 0
Europe 1 0 0 0
Indonesia 1 0 0 0
Cyprus 1 0 0 0

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Monthly statistics for the last twelve months

Month Brief Views Full Views Downloads Click Throughs
Feb 2016 4 0 0 0
Jan 2016 3 0 0 0
Dec 2015 6 0 0 2
Nov 2015 5 0 0 0
Oct 2015 8 0 0 1
Sep 2015 5 0 0 0
Aug 2015 7 0 0 0
Jul 2015 6 0 0 2
Jun 2015 3 0 0 0
May 2015 8 0 0 0
Apr 2015 6 0 0 2
Mar 2015 9 0 0 1
Feb 2015 9 0 0 0
Total 79 0 0 8

Definition of Terms

  • Brief View: Default publication record
  • Full View: Expanded publication details
  • Download: Attached file which has been opened
  • Click Through: Link to publisher's website which has been clicked