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Statistics for "Customer reactions to staff empowerment: Moderators and mediators"

Title:

Customer reactions to staff empowerment: Moderators and mediators

Author(s):

Bradley, Graham Leslie;Sparks, Beverley

Date Last Updated:

Monday, January 1, 2001

Statistics are for the period between Thursday, February 1, 2007 and Saturday, May 25, 2013

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Overall Statistics

Brief Views Full Views Downloads Click Throughs
163 0 0 2

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Geographic Statistics

Country Brief Views Full Views Downloads Click Throughs
United States 89 0 0 1
Australia 49 0 0 1
Korea, Republic of 6 0 0 0
United Kingdom 3 0 0 0
China 2 0 0 0
Hong Kong 2 0 0 0
Japan 2 0 0 0
Denmark 1 0 0 0
Austria 1 0 0 0
Germany 1 0 0 0
India 1 0 0 0
Spain 1 0 0 0
Indonesia 1 0 0 0
Russian Federation 1 0 0 0
Cyprus 1 0 0 0

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Monthly statistics for the last twelve months

Month Brief Views Full Views Downloads Click Throughs
May 2013 2 0 0 0
Apr 2013 2 0 0 0
Mar 2013 3 0 0 0
Feb 2013 4 0 0 0
Jan 2013 2 0 0 1
Dec 2012 4 0 0 0
Nov 2012 3 0 0 0
Oct 2012 5 0 0 0
Sep 2012 6 0 0 0
Aug 2012 2 0 0 0
Jul 2012 2 0 0 0
Jun 2012 4 0 0 0
May 2012 3 0 0 0
Total 42 0 0 1

Definition of Terms

  • Brief View: Default publication record
  • Full View: Expanded publication details
  • Download: Attached file which has been opened
  • Click Through: Link to publisher's website which has been clicked