Statistics for "Customer reactions to staff empowerment: Moderators and mediators"

Title:

Customer reactions to staff empowerment: Moderators and mediators

Author(s):

Bradley, Graham Leslie;Sparks, Beverley

Date Last Updated:

Monday, January 1, 2001

Statistics are for the period between Thursday, February 1, 2007 and Wednesday, October 1, 2014

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Overall Statistics

Brief Views Full Views Downloads Click Throughs
212 0 0 7

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Geographic Statistics

Country Brief Views Full Views Downloads Click Throughs
United States 119 0 0 3
Australia 68 0 0 4
Korea, Republic of 6 0 0 0
United Kingdom 3 0 0 0
China 2 0 0 0
Hong Kong 2 0 0 0
Japan 2 0 0 0
Denmark 1 0 0 0
Austria 1 0 0 0
Germany 1 0 0 0
India 1 0 0 0
Spain 1 0 0 0
Indonesia 1 0 0 0
Europe 1 0 0 0
Cyprus 1 0 0 0
Russian Federation 1 0 0 0

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Monthly statistics for the last twelve months

Month Brief Views Full Views Downloads Click Throughs
Oct 2014 0 0 0 0
Sep 2014 1 0 0 1
Aug 2014 0 0 0 0
Jul 2014 5 0 0 1
Jun 2014 3 0 0 0
May 2014 1 0 0 0
Apr 2014 3 0 0 0
Mar 2014 10 0 0 0
Feb 2014 4 0 0 0
Jan 2014 3 0 0 0
Dec 2013 5 0 0 0
Nov 2013 0 0 0 0
Oct 2013 5 0 0 1
Total 40 0 0 3

Definition of Terms

  • Brief View: Default publication record
  • Full View: Expanded publication details
  • Download: Attached file which has been opened
  • Click Through: Link to publisher's website which has been clicked