Statistics for "Service encounter needs theory: a dyadic, psychosocial approach to understanding service encounters"

Title:

Service encounter needs theory: a dyadic, psychosocial approach to understanding service encounters

Author(s):

Bradley, Graham Leslie;McColl-Kennedy, Janet R.;Sparks, Beverley;Jimmieson, Nerina L.;Zapf, Dieter

Date Last Updated:

Wednesday, November 24, 2010

Statistics are for the period between Thursday, February 1, 2007 and Saturday, March 28, 2015

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Overall Statistics

Brief Views Full Views Downloads Click Throughs
209 0 277 59

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Geographic Statistics

Country Brief Views Full Views Downloads Click Throughs
Australia 90 0 90 20
United States 79 0 85 16
China 17 0 15 3
France 10 0 6 12
United Kingdom 3 0 6 0
Germany 3 0 12 0
Italy 2 0 2 0
Denmark 1 0 1 1
Netherlands 1 0 6 3
Ukraine 1 0 1 1
Switzerland 1 0 1 0
Russian Federation 1 0 1 0
Canada 1 0 2 0
Europe 1 0 0 0
Finland 1 0 1 0
India 1 0 3 0
Barbados 1 0 0 0
Brazil 0 0 2 0
Puerto Rico 0 0 1 0
Estonia 0 0 1 0

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Monthly statistics for the last twelve months

Month Brief Views Full Views Downloads Click Throughs
Mar 2015 3 0 4 2
Feb 2015 6 0 2 3
Jan 2015 9 0 7 7
Dec 2014 5 0 8 3
Nov 2014 10 0 4 2
Oct 2014 6 0 11 2
Sep 2014 6 0 12 4
Aug 2014 3 0 5 1
Jul 2014 1 0 3 0
Jun 2014 1 0 3 1
May 2014 8 0 2 0
Apr 2014 13 0 5 3
Mar 2014 8 0 2 0
Total 79 0 68 28

Definition of Terms

  • Brief View: Default publication record
  • Full View: Expanded publication details
  • Download: Attached file which has been opened
  • Click Through: Link to publisher's website which has been clicked