Statistics for "Service encounter needs theory: a dyadic, psychosocial approach to understanding service encounters"

Title:

Service encounter needs theory: a dyadic, psychosocial approach to understanding service encounters

Author(s):

Bradley, Graham Leslie;McColl-Kennedy, Janet R.;Sparks, Beverley;Jimmieson, Nerina L.;Zapf, Dieter

Date Last Updated:

Wednesday, November 24, 2010

Statistics are for the period between Thursday, February 1, 2007 and Thursday, March 30, 2017

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Overall Statistics

Brief Views Full Views Downloads Click Throughs
344 0 365 106

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Geographic Statistics

Country Brief Views Full Views Downloads Click Throughs
United States 126 0 120 20
Australia 94 0 94 25
China 36 0 29 3
Unknown 31 0 17 11
France 27 0 19 30
United Kingdom 8 0 7 2
Italy 7 0 5 7
Germany 5 0 12 0
Russian Federation 2 0 1 0
Canada 2 0 2 0
Denmark 1 0 1 1
Switzerland 1 0 1 0
Singapore 1 0 1 0
Namibia 1 0 1 1
Europe 1 0 0 0
Philippines 1 0 3 0
Finland 1 0 1 0
India 1 0 3 0
Barbados 1 0 0 0
Malaysia 1 0 2 0

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Monthly statistics for the last twelve months

Month Brief Views Full Views Downloads Click Throughs
Mar 2017 3 0 1 0
Feb 2017 5 0 2 0
Jan 2017 6 0 1 0
Dec 2016 3 0 0 0
Nov 2016 1 0 3 0
Oct 2016 2 0 2 1
Sep 2016 4 0 2 2
Aug 2016 2 0 2 1
Jul 2016 3 0 6 3
Jun 2016 3 0 3 3
May 2016 19 0 9 5
Apr 2016 6 0 4 1
Mar 2016 7 0 5 5
Total 64 0 40 21

Definition of Terms

  • Brief View: Default publication record
  • Full View: Expanded publication details
  • Download: Attached file which has been opened
  • Click Through: Link to publisher's website which has been clicked