Statistics for "Service encounter needs theory: a dyadic, psychosocial approach to understanding service encounters"

Title:

Service encounter needs theory: a dyadic, psychosocial approach to understanding service encounters

Author(s):

Bradley, Graham Leslie;McColl-Kennedy, Janet R.;Sparks, Beverley;Jimmieson, Nerina L.;Zapf, Dieter

Date Last Updated:

Wednesday, November 24, 2010

Statistics are for the period between Thursday, February 1, 2007 and Thursday, June 20, 2013

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Overall Statistics

Brief Views Full Views Downloads Click Throughs
99 0 206 28

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Geographic Statistics

Country Brief Views Full Views Downloads Click Throughs
Australia 58 0 72 11
United States 29 0 47 13
China 10 0 15 3
United Kingdom 2 0 6 0
Finland 1 0 1 0
Ukraine 1 0 1 1
Switzerland 1 0 1 0
Russian Federation 1 0 1 0
Brazil 0 0 2 0
Austria 0 0 1 0
New Zealand 0 0 1 0
Iran, Islamic Republic of 0 0 1 0
Norway 0 0 1 0
India 0 0 3 0
Germany 0 0 9 0
Estonia 0 0 1 0
Venezuela 0 0 1 0
Puerto Rico 0 0 1 0
Philippines 0 0 2 0
Taiwan 0 0 5 0

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Monthly statistics for the last twelve months

Month Brief Views Full Views Downloads Click Throughs
Jun 2013 6 0 2 0
May 2013 9 0 6 1
Apr 2013 11 0 2 0
Mar 2013 4 0 1 0
Feb 2013 9 0 2 1
Jan 2013 9 0 5 3
Dec 2012 4 0 2 0
Nov 2012 4 0 1 0
Oct 2012 1 0 1 0
Sep 2012 3 0 4 1
Aug 2012 3 0 0 0
Jul 2012 3 0 2 2
Jun 2012 2 0 3 0
Total 68 0 31 8

Definition of Terms

  • Brief View: Default publication record
  • Full View: Expanded publication details
  • Download: Attached file which has been opened
  • Click Through: Link to publisher's website which has been clicked