Statistics for "Service encounter needs theory: a dyadic, psychosocial approach to understanding service encounters"

Title:

Service encounter needs theory: a dyadic, psychosocial approach to understanding service encounters

Author(s):

Bradley, Graham Leslie;McColl-Kennedy, Janet R.;Sparks, Beverley;Jimmieson, Nerina L.;Zapf, Dieter

Date Last Updated:

Wednesday, November 24, 2010

Statistics are for the period between Thursday, February 1, 2007 and Friday, May 27, 2016

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Overall Statistics

Brief Views Full Views Downloads Click Throughs
311 0 347 95

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Geographic Statistics

Country Brief Views Full Views Downloads Click Throughs
United States 119 0 114 18
Australia 94 0 94 24
China 34 0 28 3
France 27 0 19 30
United Kingdom 8 0 7 2
Unknown 7 0 5 2
Italy 6 0 5 7
Germany 5 0 12 0
Russian Federation 2 0 1 0
Canada 2 0 2 0
Denmark 1 0 1 1
Switzerland 1 0 1 0
Singapore 1 0 1 0
Namibia 1 0 1 1
Europe 1 0 0 0
Philippines 1 0 3 0
India 1 0 3 0
Finland 1 0 1 0
Barbados 1 0 0 0
Malaysia 1 0 2 0

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Monthly statistics for the last twelve months

Month Brief Views Full Views Downloads Click Throughs
May 2016 15 0 8 3
Apr 2016 6 0 4 1
Mar 2016 7 0 5 5
Feb 2016 6 0 7 2
Jan 2016 6 0 5 3
Dec 2015 4 0 7 6
Nov 2015 6 0 5 5
Oct 2015 7 0 4 0
Sep 2015 10 0 0 2
Aug 2015 14 0 8 4
Jul 2015 8 0 7 3
Jun 2015 7 0 3 2
May 2015 17 0 3 4
Total 113 0 66 40

Definition of Terms

  • Brief View: Default publication record
  • Full View: Expanded publication details
  • Download: Attached file which has been opened
  • Click Through: Link to publisher's website which has been clicked