Statistics for "Service encounter needs theory: a dyadic, psychosocial approach to understanding service encounters"

Title:

Service encounter needs theory: a dyadic, psychosocial approach to understanding service encounters

Author(s):

Bradley, Graham Leslie;McColl-Kennedy, Janet R.;Sparks, Beverley;Jimmieson, Nerina L.;Zapf, Dieter

Date Last Updated:

Wednesday, November 24, 2010

Statistics are for the period between Thursday, February 1, 2007 and Friday, October 24, 2014

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Overall Statistics

Brief Views Full Views Downloads Click Throughs
178 0 251 42

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Geographic Statistics

Country Brief Views Full Views Downloads Click Throughs
Australia 88 0 86 19
United States 66 0 69 14
China 13 0 15 3
United Kingdom 3 0 6 0
Germany 3 0 12 0
Barbados 1 0 0 0
Ukraine 1 0 1 1
Netherlands 1 0 6 3
Switzerland 1 0 1 0
Russian Federation 1 0 1 0
Europe 1 0 0 0
Canada 1 0 2 0
France 1 0 0 0
Finland 1 0 1 0
Brazil 0 0 2 0
Iran, Islamic Republic of 0 0 1 0
India 0 0 3 0
Estonia 0 0 1 0
Venezuela 0 0 1 0
Spain 0 0 1 1

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Monthly statistics for the last twelve months

Month Brief Views Full Views Downloads Click Throughs
Oct 2014 4 0 8 2
Sep 2014 6 0 12 4
Aug 2014 3 0 5 1
Jul 2014 1 0 3 0
Jun 2014 1 0 3 1
May 2014 8 0 2 0
Apr 2014 13 0 5 3
Mar 2014 8 0 2 0
Feb 2014 5 0 2 1
Jan 2014 6 0 2 1
Dec 2013 5 0 4 2
Nov 2013 6 0 1 1
Oct 2013 5 0 2 1
Total 71 0 51 17

Definition of Terms

  • Brief View: Default publication record
  • Full View: Expanded publication details
  • Download: Attached file which has been opened
  • Click Through: Link to publisher's website which has been clicked