Statistics for "Customer attributions and behavioural responses to service failures in strategic airline alliance settings"

Title:

Customer attributions and behavioural responses to service failures in strategic airline alliance settings

Author(s):

Weber, Karin;Sparks, Beverley

Date Last Updated:

Wednesday, March 16, 2005

Statistics are for the period between Thursday, February 1, 2007 and Monday, March 30, 2015

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Overall Statistics

Brief Views Full Views Downloads Click Throughs
300 1 0 85

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Geographic Statistics

Country Brief Views Full Views Downloads Click Throughs
United States 168 0 0 41
Australia 68 0 0 21
China 29 0 0 3
France 11 0 0 13
Korea, Republic of 5 0 0 0
United Kingdom 4 0 0 0
Japan 2 0 0 1
Denmark 1 0 0 1
Poland 1 0 0 0
Mongolia 1 0 0 0
Ethiopia 1 0 0 0
Austria 1 0 0 0
Spain 1 0 0 0
India 1 0 0 0
Germany 1 1 0 1
Russian Federation 1 0 0 0
Hong Kong 1 0 0 1
Netherlands 1 0 0 3

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Monthly statistics for the last twelve months

Month Brief Views Full Views Downloads Click Throughs
Mar 2015 5 0 0 0
Feb 2015 6 0 0 1
Jan 2015 7 0 0 4
Dec 2014 14 0 0 4
Nov 2014 14 0 0 3
Oct 2014 11 0 0 1
Sep 2014 4 0 0 2
Aug 2014 3 0 0 2
Jul 2014 7 0 0 0
Jun 2014 4 0 0 1
May 2014 1 0 0 0
Apr 2014 0 0 0 1
Mar 2014 3 0 0 2
Total 79 0 0 21

Definition of Terms

  • Brief View: Default publication record
  • Full View: Expanded publication details
  • Download: Attached file which has been opened
  • Click Through: Link to publisher's website which has been clicked