Statistics for "Customer attributions and behavioural responses to service failures in strategic airline alliance settings"

Title:

Customer attributions and behavioural responses to service failures in strategic airline alliance settings

Author(s):

Weber, Karin;Sparks, Beverley

Date Last Updated:

Wednesday, March 16, 2005

Statistics are for the period between Thursday, February 1, 2007 and Tuesday, May 31, 2016

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Overall Statistics

Brief Views Full Views Downloads Click Throughs
393 1 0 96

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Geographic Statistics

Country Brief Views Full Views Downloads Click Throughs
United States 215 0 0 41
Australia 73 0 0 22
China 38 0 0 3
France 20 0 0 18
Unknown 11 0 0 2
United Kingdom 7 0 0 1
Korea, Republic of 6 0 0 1
Italy 6 0 0 1
Russian Federation 3 0 0 0
Japan 2 0 0 1
Denmark 1 0 0 1
Poland 1 0 0 0
Mongolia 1 0 0 0
Ethiopia 1 0 0 0
Austria 1 0 0 0
India 1 0 0 0
Germany 1 1 0 1
Spain 1 0 0 0
Switzerland 1 0 0 0
Netherlands 1 0 0 3

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Monthly statistics for the last twelve months

Month Brief Views Full Views Downloads Click Throughs
May 2016 7 0 0 1
Apr 2016 6 0 0 1
Mar 2016 8 0 0 1
Feb 2016 6 0 0 1
Jan 2016 2 0 0 0
Dec 2015 7 0 0 1
Nov 2015 7 0 0 1
Oct 2015 8 0 0 0
Sep 2015 6 0 0 0
Aug 2015 13 0 0 1
Jul 2015 8 0 0 0
Jun 2015 6 0 0 1
May 2015 12 0 0 1
Total 96 0 0 9

Definition of Terms

  • Brief View: Default publication record
  • Full View: Expanded publication details
  • Download: Attached file which has been opened
  • Click Through: Link to publisher's website which has been clicked