Statistics for "Customer attributions and behavioural responses to service failures in strategic airline alliance settings"

Title:

Customer attributions and behavioural responses to service failures in strategic airline alliance settings

Author(s):

Weber, Karin;Sparks, Beverley

Date Last Updated:

Wednesday, March 16, 2005

Statistics are for the period between Thursday, February 1, 2007 and Thursday, August 28, 2014

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Overall Statistics

Brief Views Full Views Downloads Click Throughs
247 1 0 71

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Geographic Statistics

Country Brief Views Full Views Downloads Click Throughs
United States 138 0 0 41
Australia 63 0 0 21
China 21 0 0 3
Korea, Republic of 5 0 0 0
United Kingdom 4 0 0 0
France 2 0 0 2
Japan 2 0 0 1
Poland 1 0 0 0
Denmark 1 0 0 1
Ethiopia 1 0 0 0
Austria 1 0 0 0
Mongolia 1 0 0 0
Germany 1 1 0 1
Spain 1 0 0 0
India 1 0 0 0
Russian Federation 1 0 0 0
Hong Kong 1 0 0 1

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Monthly statistics for the last twelve months

Month Brief Views Full Views Downloads Click Throughs
Aug 2014 3 0 0 2
Jul 2014 7 0 0 0
Jun 2014 4 0 0 1
May 2014 1 0 0 0
Apr 2014 0 0 0 1
Mar 2014 3 0 0 2
Feb 2014 3 0 0 0
Jan 2014 2 0 0 1
Dec 2013 2 0 0 0
Nov 2013 1 0 0 0
Oct 2013 3 0 0 1
Sep 2013 4 0 0 0
Aug 2013 2 0 0 4
Total 35 0 0 12

Definition of Terms

  • Brief View: Default publication record
  • Full View: Expanded publication details
  • Download: Attached file which has been opened
  • Click Through: Link to publisher's website which has been clicked