Statistics for "Customer attributions and behavioural responses to service failures in strategic airline alliance settings"

Title:

Customer attributions and behavioural responses to service failures in strategic airline alliance settings

Author(s):

Weber, Karin;Sparks, Beverley

Date Last Updated:

Wednesday, March 16, 2005

Statistics are for the period between Thursday, February 1, 2007 and Sunday, April 20, 2014

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Overall Statistics

Brief Views Full Views Downloads Click Throughs
234 1 0 68

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Geographic Statistics

Country Brief Views Full Views Downloads Click Throughs
United States 130 0 0 41
Australia 61 0 0 20
China 19 0 0 3
Korea, Republic of 5 0 0 0
United Kingdom 4 0 0 0
France 2 0 0 1
Japan 2 0 0 1
Poland 1 0 0 0
Ethiopia 1 0 0 0
Austria 1 0 0 0
Mongolia 1 0 0 0
Germany 1 1 0 1
Spain 1 0 0 0
India 1 0 0 0
Russian Federation 1 0 0 0
Hong Kong 1 0 0 1

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Monthly statistics for the last twelve months

Month Brief Views Full Views Downloads Click Throughs
Apr 2014 0 0 0 0
Mar 2014 3 0 0 2
Feb 2014 3 0 0 0
Jan 2014 2 0 0 1
Dec 2013 2 0 0 0
Nov 2013 1 0 0 0
Oct 2013 3 0 0 1
Sep 2013 4 0 0 0
Aug 2013 2 0 0 4
Jul 2013 0 0 0 1
Jun 2013 2 0 0 1
May 2013 5 0 0 1
Apr 2013 3 0 0 0
Total 30 0 0 11

Definition of Terms

  • Brief View: Default publication record
  • Full View: Expanded publication details
  • Download: Attached file which has been opened
  • Click Through: Link to publisher's website which has been clicked