Statistics for "Application of Fairness Theory to Service Failures and Service Recovery"
Title:
Application of Fairness Theory to Service Failures and Service Recovery
Author(s):
McColl-Kennedy, Janet R.;Sparks, Beverley
Date Last Updated:
Friday, March 19, 2004
Statistics are for the period between Thursday, February 1, 2007 and Friday, May 24, 2013
Overall Statistics
| Brief Views | Full Views | Downloads | Click Throughs |
|---|---|---|---|
| 282 | 2 | 0 | 125 |
Geographic Statistics
| Country | Brief Views | Full Views | Downloads | Click Throughs |
|---|---|---|---|---|
 United States |
123 | 0 | 0 | 78 |
 Australia |
91 | 0 | 0 | 18 |
 China |
22 | 0 | 0 | 5 |
 Taiwan |
8 | 1 | 0 | 7 |
 United Kingdom |
4 | 0 | 0 | 1 |
 Austria |
3 | 0 | 0 | 1 |
 Czech Republic |
3 | 0 | 0 | 0 |
 Brazil |
2 | 0 | 0 | 0 |
 Hong Kong |
2 | 0 | 0 | 0 |
 Japan |
2 | 0 | 0 | 1 |
 Korea, Republic of |
2 | 0 | 0 | 2 |
 Russian Federation |
2 | 0 | 0 | 0 |
 Germany |
2 | 0 | 0 | 0 |
 India |
2 | 0 | 0 | 0 |
 Poland |
1 | 0 | 0 | 0 |
 Norway |
1 | 0 | 0 | 0 |
 Saudi Arabia |
1 | 0 | 0 | 0 |
 Malaysia |
1 | 0 | 0 | 1 |
 Croatia |
1 | 0 | 0 | 0 |
 Denmark |
1 | 0 | 0 | 1 |
Monthly statistics for the last twelve months
| Month | Brief Views | Full Views | Downloads | Click Throughs |
|---|---|---|---|---|
| May 2013 | 11 | 0 | 0 | 1 |
| Apr 2013 | 7 | 0 | 0 | 0 |
| Mar 2013 | 9 | 0 | 0 | 0 |
| Feb 2013 | 6 | 0 | 0 | 1 |
| Jan 2013 | 15 | 0 | 0 | 2 |
| Dec 2012 | 4 | 0 | 0 | 0 |
| Nov 2012 | 9 | 0 | 0 | 1 |
| Oct 2012 | 4 | 0 | 0 | 0 |
| Sep 2012 | 6 | 0 | 0 | 1 |
| Aug 2012 | 7 | 0 | 0 | 2 |
| Jul 2012 | 3 | 0 | 0 | 3 |
| Jun 2012 | 3 | 0 | 0 | 1 |
| May 2012 | 2 | 0 | 0 | 1 |
| Total | 86 | 0 | 0 | 13 |
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