Statistics for "The Role of Gender in Reactions to Service Failure and Recovery"

Title:

The Role of Gender in Reactions to Service Failure and Recovery

Author(s):

McColl-Kennedy, Janet R.;Daus, Catherine S.;Sparks, Beverley

Date Last Updated:

Friday, March 19, 2004

Statistics are for the period between Thursday, February 1, 2007 and Monday, May 30, 2016

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Overall Statistics

Brief Views Full Views Downloads Click Throughs
346 1 0 139

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Geographic Statistics

Country Brief Views Full Views Downloads Click Throughs
United States 188 0 0 74
Australia 83 0 0 18
China 30 0 0 5
France 11 0 0 18
Unknown 5 0 0 2
Germany 4 1 0 0
Italy 4 0 0 6
Taiwan 4 0 0 3
United Kingdom 3 0 0 2
Netherlands 3 0 0 4
Norway 2 0 0 2
Denmark 1 0 0 0
Austria 1 0 0 0
India 1 0 0 0
Europe 1 0 0 0
Russian Federation 1 0 0 0
Sweden 1 0 0 0
Switzerland 1 0 0 1
Japan 1 0 0 0
Sri Lanka 1 0 0 0

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Monthly statistics for the last twelve months

Month Brief Views Full Views Downloads Click Throughs
May 2016 5 0 0 2
Apr 2016 1 0 0 0
Mar 2016 5 0 0 4
Feb 2016 3 0 0 0
Jan 2016 1 0 0 0
Dec 2015 4 0 0 3
Nov 2015 1 0 0 1
Oct 2015 3 0 0 0
Sep 2015 6 0 0 1
Aug 2015 6 0 0 2
Jul 2015 2 0 0 1
Jun 2015 6 0 0 0
May 2015 6 0 0 2
Total 49 0 0 16

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  • Brief View: Default publication record
  • Full View: Expanded publication details
  • Download: Attached file which has been opened
  • Click Through: Link to publisher's website which has been clicked