Statistics for "The Role of Gender in Reactions to Service Failure and Recovery"

Title:

The Role of Gender in Reactions to Service Failure and Recovery

Author(s):

McColl-Kennedy, Janet R.;Daus, Catherine S.;Sparks, Beverley

Date Last Updated:

Friday, March 19, 2004

Statistics are for the period between Thursday, February 1, 2007 and Tuesday, December 23, 2014

Set a new date range

Start Date
End Date

Overall Statistics

Brief Views Full Views Downloads Click Throughs
286 1 0 112

Set IP address range

Geographic Statistics

Country Brief Views Full Views Downloads Click Throughs
United States 159 0 0 74
Australia 80 0 0 17
China 24 0 0 5
Germany 4 1 0 0
Taiwan 3 0 0 2
Netherlands 3 0 0 4
United Kingdom 2 0 0 0
Norway 2 0 0 2
Austria 1 0 0 0
Sri Lanka 1 0 0 0
Portugal 1 0 0 1
Italy 1 0 0 1
Japan 1 0 0 0
Switzerland 1 0 0 1
Sweden 1 0 0 0
Russian Federation 1 0 0 0
Europe 1 0 0 0
India 1 0 0 0
France 0 0 0 2

Reorder geographical statistics

Limit results to top countries

Monthly statistics for the last twelve months

Month Brief Views Full Views Downloads Click Throughs
Dec 2014 3 0 0 0
Nov 2014 7 0 0 3
Oct 2014 5 0 0 1
Sep 2014 3 0 0 3
Aug 2014 1 0 0 0
Jul 2014 4 0 0 0
Jun 2014 0 0 0 0
May 2014 3 0 0 0
Apr 2014 9 0 0 0
Mar 2014 12 0 0 0
Feb 2014 4 0 0 1
Jan 2014 1 0 0 0
Dec 2013 6 0 0 0
Total 58 0 0 8

Definition of Terms

  • Brief View: Default publication record
  • Full View: Expanded publication details
  • Download: Attached file which has been opened
  • Click Through: Link to publisher's website which has been clicked