Statistics for "The Role of Gender in Reactions to Service Failure and Recovery"

Title:

The Role of Gender in Reactions to Service Failure and Recovery

Author(s):

McColl-Kennedy, Janet R.;Daus, Catherine S.;Sparks, Beverley

Date Last Updated:

Friday, March 19, 2004

Statistics are for the period between Thursday, February 1, 2007 and Saturday, May 25, 2013

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Overall Statistics

Brief Views Full Views Downloads Click Throughs
206 1 0 99

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Geographic Statistics

Country Brief Views Full Views Downloads Click Throughs
United States 112 0 0 74
Australia 60 0 0 10
China 16 0 0 5
Germany 3 1 0 0
Taiwan 3 0 0 2
United Kingdom 2 0 0 0
Norway 2 0 0 2
Austria 1 0 0 0
India 1 0 0 0
Russian Federation 1 0 0 0
Sweden 1 0 0 0
Sri Lanka 1 0 0 0
Japan 1 0 0 0
Netherlands 1 0 0 1
Italy 1 0 0 1
Portugal 1 0 0 1

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Monthly statistics for the last twelve months

Month Brief Views Full Views Downloads Click Throughs
May 2013 8 0 0 1
Apr 2013 9 0 0 1
Mar 2013 4 0 0 0
Feb 2013 9 0 0 1
Jan 2013 11 0 0 2
Dec 2012 8 0 0 1
Nov 2012 7 0 0 0
Oct 2012 3 0 0 0
Sep 2012 6 0 0 1
Aug 2012 4 0 0 1
Jul 2012 3 0 0 3
Jun 2012 2 0 0 0
May 2012 1 0 0 1
Total 75 0 0 12

Definition of Terms

  • Brief View: Default publication record
  • Full View: Expanded publication details
  • Download: Attached file which has been opened
  • Click Through: Link to publisher's website which has been clicked