xmlui.dri2xhtml.structural.

Statistics for "Making, Re-making, Managing and Controlling Customer Service Agents: Brownfield and Greenfield Call Centre Sites"

Title:

Making, Re-making, Managing and Controlling Customer Service Agents: Brownfield and Greenfield Call Centre Sites

Author(s):

Russell, Bob

Date Last Updated:

Friday, March 28, 2003

Statistics are for the period between Thursday, February 1, 2007 and Friday, May 24, 2013

Set a new date range

Start Date
End Date

Overall Statistics

Brief Views Full Views Downloads Click Throughs
159 3 0 9

Set IP address range

Geographic Statistics

Country Brief Views Full Views Downloads Click Throughs
United States 74 0 0 1
Australia 52 2 0 4
China 18 0 0 3
Korea, Republic of 5 0 0 0
United Kingdom 1 0 0 0
India 1 0 0 0
Germany 1 0 0 0
Europe 1 0 0 0
Russian Federation 1 0 0 0
Israel 1 0 0 0
Switzerland 1 1 0 0
Japan 1 0 0 0
Bahrain 1 0 0 0

Reorder geographical statistics

Limit results to top countries

Monthly statistics for the last twelve months

Month Brief Views Full Views Downloads Click Throughs
May 2013 8 0 0 0
Apr 2013 4 0 0 0
Mar 2013 4 0 0 0
Feb 2013 13 0 0 1
Jan 2013 13 0 0 1
Dec 2012 6 0 0 1
Nov 2012 5 0 0 0
Oct 2012 2 0 0 0
Sep 2012 4 0 0 0
Aug 2012 3 0 0 0
Jul 2012 2 0 0 4
Jun 2012 3 0 0 0
May 2012 3 0 0 0
Total 70 0 0 7

Definition of Terms

  • Brief View: Default publication record
  • Full View: Expanded publication details
  • Download: Attached file which has been opened
  • Click Through: Link to publisher's website which has been clicked