Statistics for "Making, Re-making, Managing and Controlling Customer Service Agents: Brownfield and Greenfield Call Centre Sites"

Title:

Making, Re-making, Managing and Controlling Customer Service Agents: Brownfield and Greenfield Call Centre Sites

Author(s):

Russell, Bob

Date Last Updated:

Friday, March 28, 2003

Statistics are for the period between Thursday, February 1, 2007 and Tuesday, September 27, 2016

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Overall Statistics

Brief Views Full Views Downloads Click Throughs
331 3 0 32

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Geographic Statistics

Country Brief Views Full Views Downloads Click Throughs
United States 165 0 0 4
Australia 73 2 0 7
China 31 0 0 3
Unknown 23 0 0 6
France 19 0 0 8
Korea, Republic of 5 0 0 0
Italy 4 0 0 3
United Kingdom 2 0 0 1
Europe 2 0 0 0
Belarus 1 0 0 0
Germany 1 0 0 0
India 1 0 0 0
Russian Federation 1 0 0 0
Israel 1 0 0 0
Switzerland 1 1 0 0
Japan 1 0 0 0
Bahrain 1 0 0 0

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Monthly statistics for the last twelve months

Month Brief Views Full Views Downloads Click Throughs
Sep 2016 5 0 0 1
Aug 2016 5 0 0 1
Jul 2016 9 0 0 1
Jun 2016 5 0 0 1
May 2016 5 0 0 1
Apr 2016 3 0 0 0
Mar 2016 3 0 0 2
Feb 2016 4 0 0 0
Jan 2016 5 0 0 1
Dec 2015 4 0 0 2
Nov 2015 7 0 0 0
Oct 2015 5 0 0 0
Sep 2015 3 0 0 0
Total 63 0 0 10

Definition of Terms

  • Brief View: Default publication record
  • Full View: Expanded publication details
  • Download: Attached file which has been opened
  • Click Through: Link to publisher's website which has been clicked