Statistics for "Making, Re-making, Managing and Controlling Customer Service Agents: Brownfield and Greenfield Call Centre Sites"

Title:

Making, Re-making, Managing and Controlling Customer Service Agents: Brownfield and Greenfield Call Centre Sites

Author(s):

Russell, Bob

Date Last Updated:

Friday, March 28, 2003

Statistics are for the period between Thursday, February 1, 2007 and Monday, July 6, 2015

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Overall Statistics

Brief Views Full Views Downloads Click Throughs
262 3 0 20

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Geographic Statistics

Country Brief Views Full Views Downloads Click Throughs
United States 135 0 0 3
Australia 71 2 0 7
China 25 0 0 3
France 14 0 0 6
Korea, Republic of 5 0 0 0
Europe 2 0 0 0
United Kingdom 1 0 0 0
Belarus 1 0 0 0
India 1 0 0 0
Germany 1 0 0 0
Israel 1 0 0 0
Russian Federation 1 0 0 0
Switzerland 1 1 0 0
Japan 1 0 0 0
Bahrain 1 0 0 0

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Monthly statistics for the last twelve months

Month Brief Views Full Views Downloads Click Throughs
Jul 2015 3 0 0 0
Jun 2015 1 0 0 0
May 2015 11 0 0 2
Apr 2015 6 0 0 1
Mar 2015 9 0 0 1
Feb 2015 4 0 0 2
Jan 2015 5 0 0 1
Dec 2014 6 0 0 2
Nov 2014 5 0 0 0
Oct 2014 7 0 0 0
Sep 2014 7 0 0 0
Aug 2014 3 0 0 0
Jul 2014 4 0 0 0
Total 71 0 0 9

Definition of Terms

  • Brief View: Default publication record
  • Full View: Expanded publication details
  • Download: Attached file which has been opened
  • Click Through: Link to publisher's website which has been clicked