Statistics for "Making, Re-making, Managing and Controlling Customer Service Agents: Brownfield and Greenfield Call Centre Sites"

Title:

Making, Re-making, Managing and Controlling Customer Service Agents: Brownfield and Greenfield Call Centre Sites

Author(s):

Russell, Bob

Date Last Updated:

Friday, March 28, 2003

Statistics are for the period between Thursday, February 1, 2007 and Thursday, August 28, 2014

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Overall Statistics

Brief Views Full Views Downloads Click Throughs
200 3 0 12

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Geographic Statistics

Country Brief Views Full Views Downloads Click Throughs
United States 98 0 0 1
Australia 66 2 0 7
China 20 0 0 3
Korea, Republic of 5 0 0 0
Europe 2 0 0 0
United Kingdom 1 0 0 0
India 1 0 0 0
Germany 1 0 0 0
Russian Federation 1 0 0 0
Israel 1 0 0 0
Switzerland 1 1 0 0
Japan 1 0 0 0
Bahrain 1 0 0 0

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Monthly statistics for the last twelve months

Month Brief Views Full Views Downloads Click Throughs
Aug 2014 1 0 0 0
Jul 2014 4 0 0 0
Jun 2014 2 0 0 0
May 2014 2 0 0 0
Apr 2014 6 0 0 0
Mar 2014 5 0 0 0
Feb 2014 3 0 0 0
Jan 2014 2 0 0 0
Dec 2013 4 0 0 0
Nov 2013 4 0 0 1
Oct 2013 5 0 0 0
Sep 2013 6 0 0 1
Aug 2013 5 0 0 0
Total 49 0 0 2

Definition of Terms

  • Brief View: Default publication record
  • Full View: Expanded publication details
  • Download: Attached file which has been opened
  • Click Through: Link to publisher's website which has been clicked