Statistics for "I would have felt better if only ... or, how to enhance customer satisfaction following service problems"

Title:

I would have felt better if only ... or, how to enhance customer satisfaction following service problems

Author(s):

Sparks, Beverley

Date Last Updated:

Monday, February 24, 2003

Statistics are for the period between Thursday, February 1, 2007 and Tuesday, February 9, 2016

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Overall Statistics

Brief Views Full Views Downloads Click Throughs
437 0 0 192

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Geographic Statistics

Country Brief Views Full Views Downloads Click Throughs
United States 249 0 0 114
Australia 113 0 0 35
China 25 0 0 6
Korea, Republic of 16 0 0 0
France 8 0 0 24
Netherlands 4 0 0 7
Japan 3 0 0 1
Russian Federation 2 0 0 2
Hong Kong 2 0 0 0
Ukraine 2 0 0 2
Italy 2 0 0 2
Ireland 1 0 0 0
Chile 1 0 0 0
Finland 1 0 0 0
India 1 0 0 0
Germany 1 0 0 0
Spain 1 0 0 0
Vietnam 1 0 0 0
Singapore 1 0 0 0
Sweden 1 0 0 0

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Monthly statistics for the last twelve months

Month Brief Views Full Views Downloads Click Throughs
Feb 2016 2 0 0 0
Jan 2016 4 0 0 7
Dec 2015 4 0 0 5
Nov 2015 4 0 0 7
Oct 2015 4 0 0 2
Sep 2015 2 0 0 0
Aug 2015 4 0 0 1
Jul 2015 3 0 0 4
Jun 2015 4 0 0 5
May 2015 2 0 0 1
Apr 2015 5 0 0 2
Mar 2015 1 0 0 0
Feb 2015 6 0 0 4
Total 45 0 0 38

Definition of Terms

  • Brief View: Default publication record
  • Full View: Expanded publication details
  • Download: Attached file which has been opened
  • Click Through: Link to publisher's website which has been clicked