Statistics for "I would have felt better if only ... or, how to enhance customer satisfaction following service problems"

Title:

I would have felt better if only ... or, how to enhance customer satisfaction following service problems

Author(s):

Sparks, Beverley

Date Last Updated:

Monday, February 24, 2003

Statistics are for the period between Thursday, February 1, 2007 and Wednesday, March 4, 2015

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Overall Statistics

Brief Views Full Views Downloads Click Throughs
405 0 0 164

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Geographic Statistics

Country Brief Views Full Views Downloads Click Throughs
United States 233 0 0 109
Australia 110 0 0 32
China 16 0 0 6
Korea, Republic of 16 0 0 0
France 4 0 0 8
Netherlands 4 0 0 7
Japan 3 0 0 1
Russian Federation 2 0 0 1
Hong Kong 2 0 0 0
Ukraine 2 0 0 2
Ireland 1 0 0 0
Malaysia 1 0 0 0
Chile 1 0 0 0
Finland 1 0 0 0
India 1 0 0 0
Spain 1 0 0 0
Germany 1 0 0 0
Vietnam 1 0 0 0
Singapore 1 0 0 0
Sweden 1 0 0 0

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Monthly statistics for the last twelve months

Month Brief Views Full Views Downloads Click Throughs
Mar 2015 0 0 0 0
Feb 2015 6 0 0 4
Jan 2015 2 0 0 2
Dec 2014 6 0 0 1
Nov 2014 6 0 0 3
Oct 2014 6 0 0 1
Sep 2014 7 0 0 7
Aug 2014 2 0 0 1
Jul 2014 4 0 0 0
Jun 2014 0 0 0 0
May 2014 3 0 0 0
Apr 2014 5 0 0 2
Mar 2014 5 0 0 1
Total 52 0 0 22

Definition of Terms

  • Brief View: Default publication record
  • Full View: Expanded publication details
  • Download: Attached file which has been opened
  • Click Through: Link to publisher's website which has been clicked